Respect customers, understand customers, continue to provide products and services beyond customer expectations, as customers'partners. This is the service concept that we have always adhered to and advocated.
The quality here refers not only to the intrinsic quality of the product, but also to the appearance quality and service quality of the product. So meet the needs of consumers.
We should stand in the position of customers (or consumers), not in the position of companies to research, design and improve services. Improve the service system, strengthen the service during and after sales, and help customers solve all kinds of problems in using goods in time, so that customers feel convenient.
Attaching great importance to customer opinions, letting customers participate in decision-making, and treating customer opinions as an important part of customer satisfaction. Make every effort to retain existing customers.
Respect customers, understand customers, continue to provide products and services beyond customer expectations, as customers'partners. This is the service concept that we have always adhered to and advocated.
Respect customers, understand customers, continue to provide products and services beyond customer expectations, as customers'partners. This is the service concept that we have always adhered to and advocated.
The quality here refers not only to the intrinsic quality of the product, but also to the appearance quality and service quality of the product. So meet the needs of consumers.
We should stand in the position of customers (or consumers), not in the position of companies to research, design and improve services.
Improve the service system, strengthen the service during and after sales, and help customers solve all kinds of problems in using goods in time, so that customers feel conv
First, customers are buyers of goods, not troublemakers.
Secondly, customers are aware of their needs and hobbies, which is exactly the information that enterprises need to collect.
Third, because customers have "consistency", quarrelling with one customer is quarrelling with all customers.
Goods Satisfaction: refers to the satisfaction of customers with the quality of goods.
Service Satisfaction: refers to the customer's positive attitude towards the pre-sale, in-sale and after-sale service of the purchased goods. No matter how perfect the commodity is and how reasonable the price is, when it comes to the market, it serves. "After-sales service manufacturing customers".